Join us

Our job is to listen to millions of customers

Global Insights

Our Global Insights teams are built around one core principle: finding out as much as possible about our consumers and customers. We have access to insights, most of which are unique to our business; and we work closely with our Global Healthcare and Beauty Brands and Global Brands Operations colleagues to transform those insights into ways of working.

Our information comes from our retail partner loyalty schemes, which each have millions of members. Combined with market data, this information enables us to get to the bottom of what customers want, fast.

Meet Simon Prinn from Global Insights
Meet Charlotte Simmonds from Global Healthcare and Beauty Brands
Meet Karen Mak from Global Brands Operations
Meet Grace Vernon from Global Insights
Meet Joe Kwok from Global Brands Operations
Meet Lee Sargent from Global Global Healthcare and Beauty Brand
Meet Neha Berman from Global Global Healthcare and Beauty Brand
Meet John Curtin from Global Global Healthcare and Beauty Brand
Meet Janet Lo from Global Brands Operations

See a selection of profiles from our other areas

Our people

Our expert teams are made up of talented people from across the globe. See what makes us different and why they love working for us.

James Lipton Analytics Team Manager Supplier Insights

I first joined the Global Insights team back in 2008 and I think it is the best decision I ever made for my career. I have seen the analysts team grow from 20 to 200+, supporting our global network of suppliers, categories, brands and business areas. I have been able to develop all of the critical analytical skills needed from my coding skills (SQL), data visualization and storytelling, stakeholder management and leadership. A typical day for me involves a development catch-up for a member of my team, a call with a supplier to talk through a project proposal and some meetings with my internal partners to ensure we are still delivering great, actionable insights. Overall, my job has been integral in me developing both as an analyst, a leader and a person.

Grace Vernon Global Consumer Trends Manager CP&I

I joined the team as a Global Beauty Trends Manager in June 2015. Six months into the role, I moved from Innovation to Global Insights and I started what is now known as the Global Trend Collective (GTC). The launch of GTC was a huge success and my role quickly changed, enabling me to work on more categories and share insights across our business. My job has allowed me to constantly challenge myself and our business, pursue ideas and opportunities to grow trends and integrate them within new and existing work streams. I have absolutely loved my journey to date and I look forward to seeing how it evolves in the future.

Dr. Antoinette Nicolle Research Manager UK Tracking

I joined the company in September 2014, as an Assistant Research Manager. Just over a year ago, my role changed to look after the launch of our new customer satisfaction program. This was a completely new research area for me and I had a lot to learn. All of this eventually led to my promotion to Research Manager. Our customer satisfaction program touches almost every part of our business in one way or another, and I have many stakeholders to support. It is busy and takes careful management of complex projects and external agencies, but it is always interesting and I feel the work drives real change in our business.

James Lipton Analytics Team Manager Supplier Insights
Grace Vernon Global Consumer Trends Manager CP&I
Dr. Antoinette Nicolle Research Manager UK Tracking

Locations

Locations that Global Insights have jobs available in:

If you have an inquisitive mind, built around identifying and solving consumer problems, discover what each of our offices has to offer: